1 business day
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 1 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
We at Brutal Visual Studio respect your privacy!
We take your privacy seriously and have our customer's best interests at heart.
Information We Collect
To fulfil your order, you must provide us with certain information (which you authorized Etsy to provide to us, either in our main website or at our ETSY shop), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order of a Tshirt or Wall Decal, for example), if you contact us directly.
Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of our own legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as :
1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services;
Information Sharing and Disclosure
Needless to say that the Information about our customers is very much important to our business and it's safe keeping of a extreme core value to us. We share your personal information for very limited reasons and in very limited circumstances, as follows:
We engage certain trusted third parties to perform functions and provide services to our shop, such as email delivery companies. If you inscribe yourself to our newsletter delivery list, we will then share this information with these third party companies, but only to the extent necessary to perform mentioned service, which in our specific case, we are referring to your email address. Your email address may then be stored locally on these third party delivery companies, which by their own turn compromise NOT to share or use them unless under our strict explicit command and exclusively to our sole marketing needs. Therefore your email will eventually be used for email marketing purposes within our sole company. After May 25th, 2018.. making a order on our store will no longer be enough to be automatically inscribed on our newsletter, you will have to inscribe yourself directly on our list and give us explicit consent that you allow us to send you emails about eventual offers. Your email address will then be eventually be used for receiving newsletters sent by these trusted providers under our request. Please note that you may remove yourself at any time from our newsletter by clicking on a special individually formulated link present in each email we send. All removal requests will be honored immediately, and your partial information (i.e., email address) will be, as well, permanently removed from our trusted third party partner companies.
If We sell or merge my business, We may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws.
We may collect, use, retain, and share your information if We have a good faith belief that it is reasonably necessary to:
(a) respond to legal process or to government requests;
(b) enforce our agreements, terms and policies;
(c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues;
(d) protect the rights, property, and safety of our customers, or others.
Transfers of Personal Information Outside the EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, We may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If We are deemed to transfer information about you outside of the EU, We rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
You may have the right to access and receive a copy of the personal information We hold about you by contacting us using the contact information below.
Change, restrict, delete.
You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
You can object to :
(i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them.
In such cases, We will delete your personal information unless We have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
Special Notes and Considerations
If you happen to find any issue with your order, badly processed data from our side or just have any concerns or doubts, we then strongly advise you to contact us ASAP in order to solve your issue, problem, concern or doubt. However, as per European Union mandatory legislation right, we take this opportunity to explicitly inform all costumers that they may present a formal complaint about our services by using the following official complaint link :
How to Contact us
For purposes of EU data protection law, We, Brutal Visual Studios under the private ownership of Mr. Cesar Silva, are the data controller of your personal information. If you have any questions or concerns (generic or specific), you may contact us at firstname.lastname@example.org.
Alternately, you may also email us at: email@example.com
Please remember that if you still have concerns about your privacy you can contact us with your questions!
Sure.. yes they can! All of our decals can be easily be removed once applied and no glue residues will remain, nor are they supposed to damage the surface on where they were originally applied to!
We never had any macbook, laptop, wall, glass, paint, stone or generic surface damaged by these decals... however, some common sense is advised.. for instance, do not place the decal on a hot surface or it can melt (this is vinyl, not iron).. not use the decals on dusty or moist surfaces because it will void adhesions (although vinyl is much more mouldable and has far better mechanical caracteristics.. if common duck tape does not stick, chances are that vinyl will not as well).
In doubt.. please ask.. we will reply ASAP.
All orders are shipped in 1 business day!
If your order has a area of 0.25 square meters or less and if it does not show signs of usage you may return it to us. If you try to apply a vinyl to a wall before testing compatibility we will not accept return as particles of dust and residues will remain on the decal.
Due to the high cost of materials involved and because all decals are made by order entry in the client's requested color, orders with square area above 0.25 meters are considered custom made and are by definition not refundable or returnable.
Even if the order is custom made.. please contact us if you have any issue. We will help!! We never said NO to client before.. so.. it is verrry unlikely that we will do otherwise with you!
Well...nothing lasts forever, but it is not expected to fade! We use a special vulcanization technic in order to print our shirts.. so no color fade is expected. A special type of colored rubber is injected on the fabric making it a permanent die.
THESE ARE NOT A PRINTED TSHIRTS. We vulcanize a polyurethane membrane on top of the fabric forcing it to penetrate inside the cotton mesh by a special heat and localized pressure procedure.. this way it becomes permanent and VERY durable. Using this procedure, your design wont fade or chip off. The shirt has a soft touch as well, very similar to silkscreen with plastisol inks (softer)..
Black will stay black.. and white will stay white.. as well as all other colors. Don't worry about that!!
Yes it is.. what you see is what you get!
In all cases, the final image for reference, would be the black and white sample image representation present in all item's descriptions. This means that the application example photo may or may not be mirrored . You, the client, unless otherwise requested, will always receive the design with the orientation present on the black and white sample image of this particular ordered product.
If no black and white image is present as a representation of the final design on the product you have chosen, then the orientation of the sample image on the application example is to be considered as final.
Also, please be aware, that big decals may be cut in to smaller pieces for better application..
Yes... this is possible.. but only for bulk orders.
Please contact me with the amount of items you would like to have and i will get back to you with a final proposition.
Don't forget to specify your location as well.. :)
If you are a business within EU please send us your VAT ID as well for better quotation.
Sure.. no problem on it!
Just request a custom job and i will quote you the best price for it. But remember that small sized jobs can't always be done due to material limitations (we are speaking in sub-millimeter details.. i mean.. those itsibitsi tinywini little dots that you wished to cut for your pet ant as a necklace... sorry can't do those... ...yet.. ^_^)
Unless otherwise stated on the description of the product, all Tshirts are made of 100% pure cotton by the American "Fruit of the Loom" brand, Rolly, American Apparel or MK.
As for vinyl goes.. we use mainly Ritrama, Oracal, MultiFix, 3M, VF3, Avery and Hexis. There are a lot of brands for vinyl but we do prefer these as they are the most stable in production (and they not cheap by the way).
We use good quality vinyl with exterior durability of at least 5 years (usually we do use 5 to 7 year grade vinyl for exterior conditions.. which means that on the interiors these can last for about 12 years or more).
On some cases, depending only of the design and placement destination we may use other types of vinyls.
Sure i can. Just contact me and i will quote it for you!
Different designs with the same square size can have different costs as the difficulty in cutting may be higher or lower. Also, the chosen production material will differentiate the costs.
All jobs are different .. so just contact me and i am sure we will manage a good deal for both of us.
Since BrutalVisual Studio is based on Europe we use the metric system.
This means that all measurements are made in centimeters, but don't worry it's easy to convert :
1) 1 Inch = 2.54 centimeters
.. or ...
2) 1 centimeter = 0.3937 centimeters .
On the other hand :
1) 1 foot = 0.3048 meters
.. or ...
2) 1 meter = 3.2808 feet
Another thing to have in consideration is that :
1) 100 centimeters = 1 meter
.. like as ...
2) 12 inches = foot
Please also note that : 1 centimeter can be noted as 1 cm, and.. 1 Inch can be noted as 1 In.
Yes... i can.
All products can have minor adjustments on designs if required by the buyer and those are FREE. I can also make small insertions of names, slogans, brands, logos of other small taglines on the current design.
Just make a comment when ordering and i will get back to you after the order is complete, or... you can contact me right now and say what is on your mind.
No extra-charge is done assuming that these are minor changes without too much time consuming. If you require no changes, well.. then you just have to finish your order and wait for the delivery.
All FREE-OF-CHARGE modifications or addons will be done in the same color and material as the chosen design.